Terms of Use – Doctor/Nurse/Healthcare Provider
Cnoga Medical Singular Terms of Use (Doctors&Nurses)
Last Revised: May 14, 2017
Cnoga Medical Ltd. and its affiliates (“Cnoga“, “Company“, “we” or “us“) welcome you to our “Singular” mobile application and web-application, for the retrieval of information collected from your patients (“Patient(s)“) via our Devices (collectively, the “App“). The App enables you to retrieve certain medical parameters from your Patients through use of our TensorTip®CoG Combo Glucometers, TensorTip® MTX Matrix, TensorTip® VSM Vital Sign Monitor devices, as well as any other devices offered by us from time to time (collectively referred to herein as the “Device(s)“), for the purposes described in these Terms of Use. The App and Device and any additional functionalities and services related thereto shall be referred to herein as the “Service(s)” (as further specified below). You, a health practitioner (“User(s)“ or “you“), may use the Services only in accordance with the terms and conditions hereunder.
1. Your Consent (PLEASE READ CAREFULLY!)
By (a) installing and/or downloading the App on your mobile device, (b) entering into, connecting to, activating, using and/or accessing the App and/or the Services, and/or (c) clicking the “I Agree” button when setting your password for the App, you acknowledge that you have read and understood (i) the following terms of use; and (ii) the terms of our Privacy Policy available at [_____________] (the “Privacy Policy“) ; and (iii) in case of Clinic Measurements (as defined below), the applicable Device’s operation manual and/or instructions provided by the Company to you (“Operation Manual“) (collectively, the “Terms“). You agree to be bound by the Terms and to comply with all applicable laws and regulations regarding your use of the Services. You acknowledge that these Terms constitute a binding and enforceable contract between the Company and you. IF YOU DO NOT AGREE TO THE TERMS, PLEASE DO NOT USE THE SERVICES AND DO NOT INSTALL THE APP, DO NOT CONNECT TO, ACCESS OR USE THE APP OR SERVICES, AND PROMPTLY ERASE THE APP FROM YOUR MOBILE DEVICE.
The Services are available for use only by individuals who meet all of the following requirements: (a) are at least eighteen (18) years old; (b) are not, and whose organization is not, in direct competition with Cnoga; and (c) by use of the Services, are not in violation of any applicable law or regulation (including without limitation, any applicable privacy and/or health-related-information-law or regulation). If it comes to our knowledge that a person or entity using the App and/or Services does not meet the above requirements, we may block such person’s access to the Services and make all efforts to promptly delete any Personal Information (as such term is defined in our Privacy Policy) collected during that person’s use of the Services.
The App and Services are intended for use solely by health practitioners, and you may use it independently or by other health practitioners from your clinic (e.g. nurses) whom you have granted certain usage rights with respect to your Account by opening Associated Accounts (as defined below) for them. By opening Associated Accounts and allowing others individuals from your clinic to use the App and Services (for further details, see section 3 below), you hereby agree and acknowledge that you have received such individuals‘ explicit consent to applicable provisions of these Terms, including to our Privacy Policy and to the collection of such individuals‘ Personal Information (to the extent that such information is required for the creation of an Associated Account, as defined below).
2. The Services
Our various Devices are intended to provide painless, invasive and/or non-invasive medical technology for the collection of various blood related measurements and parameters, as more particularly described in the applicable Operation Manual. Such measurements may be taken using your own Device at your clinic (“Clinic Measurement“) or independently by the Patient, using his/her own Device and our “My Health” mobile app (“My Health“) at any location he/she chooses (“E-care Measurements“). Using Bluetooth technology, the information collected by the Device (“Reading(s)“) is transmitted to your mobile device or the Patient’s mobile device on which the Singular mobile app is installed (as applicable). Such Redings are then transmitted to our cloud servers and may be viewed via the App (Readings resulted from E-care Measurements may also be viewed by the Patient independently). Guidelines for the use and maintenance of the Device are provided in the relevant Device Operation Manual.
The App may include the following features, among others (some features may not be available to all Users):
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viewing Readings;
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generating reports;
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obtaining personal health guidelines and recommendations;
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transmitting your notes and instructions to the Patient and correspondence with the Patient; and
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obtaining statistics and analytics.
(Collectively, the “Service(s)“)
Please note that the App may only be available for certain operating systems or certain approved hardware (mobile device builds). The User may only download and use the App on a device running validly licensed copies of the operating systems on which the App was designed to operate. To be able to access and/or use the App, or any portion thereof, the User must legally obtain all the applicable or required facilities, utilities, software and equipment at his/her sole risk and expense. In addition, you hereby acknowledge and agree that you may be charged for Internet and data usage charges made through use of the Services, in accordance with the applicable rates charged by your respective third party Internet and data usage service provider as may occur from time to time. Cnoga will not be liable for any Internet and data usage charges which you may be charged by your respective third party Internet and data usage service providers.
Cnoga may send notifications, messages and/or alerts known as pop-ups and push notifications, via various means of communication. You can deactivate the notifications at any time by changing the notification settings in accordance with the instructions of the operating system running on your device or by changing the settings within the App.
The App and/or the Services provide you with additional resources such as text, files, logos, button icons, images, data compilations, links, other specialized content, technical data, documentation, including the Operation Manual, know-how, specifications materials, designs, data, the “look and feel“ of the App and/or the Services, algorithms, source and object code, interface, GUI, interactive features related graphics, illustrations, drawings, animations, and other features available on or through the App and/or Services (collectively, the “Content“). For the avoidance of doubt, Readings do not constitute part of the Content.
THE SERVICES DO NOT AND CANNOT REPLACE PROFESSIONAL MEDICAL ADVICE. THE SERVICES ARE NOT A REMOTE DIAGNOSTIC TOOL. TO THE EXTENT LEGALLY PERMISSIBLE, THE APP, THE SERVICES AND THE CONTENT (AS DEFINED BELOW) AVAILABLE THEREIN ARE PROVIDED ON AN “AS IS” BASIS. ANY DECISION MADE OR ACTION TAKEN BY YOU BASED ON THE SERVICES OR ITS OUTPUTS ARE AT YOUR SOLE RESPONSIBILITY AND LIABILITY. THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OR LOSS INCURRED TO YOU OR ANY OTHER PERSON AS A RESULT OR IN CONNECTION WITH YOUR USE OF THE APP AND/OR SERVICE. YOUR USE OF THE APP AND/OR SERVICE IS ENTIRELY AT YOUR OWN RISK.
ALL RIGHTS IN AND TO THE CONTENT AVAILABLE ON THE APP AND/OR THE SERVICES IS RESERVED TO CNOGA OR ITS LICENSORS.
NOTE: THE APP IS CURRENTLY IN ITS BETA VERSION AND IS UNDERGOING BETA TESTING. THEREFORE, THE APP MAY SUFFER DISRUPTIONS, MAY CONTAIN BUGS AND MAY NOT OPERATE AS DESIGNATED OR INTENDED. YOUR USE OF THE APP CONSTITUTES YOUR AGREEMENT TO PARTICIPATE IN THE APP BETA TESTING.
3. Account Registration
You must register and create an account (“Account”) in order to use the App. Registration can be done by completing the registration process within the App which requires may require you to share with us certain Personal Information. Further Information regarding the collection of Personal Information is provided in our Privacy Policy.
Your Account and the Associated Accounts (where applicable and as defined below) are password protected. In order to protect the security of your and your Patient’s Personal Information (as such term is defined in our Privacy Policy) you must (i) safeguard and not disclose your Account log-in details, and (ii) not allow any other person to make use of your Account; You may not share your password or other Account access information with any other party, temporarily or permanently, and you shall be responsible for all uses of your Account and password, whether or not authorized by you.
You agree to keep your Account information up to date and accurate and not to misrepresent your identity. You may only use a single account and you may not use the accounts of others.
You are solely and fully responsible for maintaining the confidentiality of the password, the Account, the Associated Accounts (where applicable and as defined below) and for any use made in your Account as well as the Associated Accounts (where applicable). You must notify us immediately of any unauthorized use of your Account and/or the Associated Accounts (where applicable), password or any other breach of security and in such events you must change your password immediately by (a) the settings of your Account or (b) sending us an email to: support@cnoga.com.
The App also enables you to create additional accounts for your associates, such as nurses, staff and other health practitioners in your clinic (“Associated Accounts“). Such Associated Account will be linked to your Account and will enable such health practitioners to whom the Associated Accounts have been designated, to take Clinic Measurements and view Patient’s Readings from your Account. Note that Associated Account are granted only limited usage rights required to perform specific tasks. Note that you may terminate any Associated Account created by you at any time and at your sole discretion.
TO THE EXTENT LEGALLY PERMISSIBLE, YOU ARE SOLELY AND FULLY RESPONSIBLE FOR (I) ANY USE OF THE ASSOCIATED ACCOUNTS; AND (II) ENSURING THAT THE ASSOCIATED ACCOUNT AND USE THEREOF IS IN COMPLIANCE WITH ANY APPLICABLE LAW, INCLUDING WITHOUT LIMITATION, ANY APPLICABLE PRIVACY AND/OR HEALTH-RELATED-INFORMATION-LAW OR REGULATION. IN ADDITION, CREATING AN ASSOCIATED ACCOUNT MAY REQUIRE YOU TO SHARE WITH US CERTAIN PERSONAL INFORMATION WITH RESPECT TO YOUR DESIGNATED ASSOCIATE. YOU HEREBY AGREE AND ACKNOWLEDGE THAT PRIOR TO CREATING ANY ASSOCIATED ACCOUNT, YOU WILL RECEIVE THE APPLICABLE ASSOCIATE’S (TO WHOM THE ASSOCIATED ACCOUNT IS DESIGNATED) EXPLICIT CONSENT TO THESE TERMS, INCLUDING TO OUR PRIVACY POLICY AND TO THE COLLECTION OF SUCH ASSOCIATE’S PERSONAL INFORMATION.
If you wish to change any personal details provided to the Company (including information provided during the creation of your Account), you may do so via the App. If you wish to remove your Account you can send us an e-mail of your request to: support@cnoga.com. Your Account will terminate within reasonable time following your request to terminate your Account. Please note, that if you engage directly with Cnoga or any of its affiliates under an agreement other than these Terms, additional provision relating to the termination of your Account may be stipulated under the applicable order form or agreement.
CANCELLING YOUR ACCOUNT MAY CAUSE INABILITY TO ACCESS YOUR ACCOUNT AND/OR THE LOSS OF CERTAIN INFORMATION (INCLUDING, WITHOUT LIMITATION, READINGS, CORRESPONDENCES AND/OR ANY PERSONAL INFORMATION). YOU WILL HAVE A THIRTY (30) DAY PERIOD FROM THE CANCELLATION DATE TO COPY OR EXTRACT ANY INFORMATION WHICH WAS UPLOADED BY YOU TO OUR SERVICES. WE DO NOT AND WILL NOT ACCEPT ANY LIABILITY FOR INFORMATION LOSS WHICH OCCURS AFTER THIS THIRTY (30) DAY PERIOD.
4. Pairing the App with Patient’s Accounts in “My Health” application
In order to retrieve Patient’s Readings taken in E-care Measurements, the Patient (who hold his/her own Device) must first grant you permission to access such Readings, by entering into the Singular mobile application installed on his/her mobile phone, a “Doctor Code” identifier unique to you. A Doctor Code will be produced once you have created an Account and will serve all of your Patients using the Services. It is your sole responsibility to provide, at your sole discretion, the Doctor Code to the applicable Patients.
Doctor Codes are Cnoga’s property. You may not sell, share, transfer, sublicense or otherwise disclose Doctor Code to any third party other than for the purposes set herein. You hereby agree to contact Cnoga immediately if you believe that a third party is using the Doctor Code not in accordance with these Terms. The Doctor Code may be revoked if it is compromised, if you violate any of the terms set herein, or upon termination of Terms (as detailed below).
Further limitations with respect to usage of Doctor Code may apply, as may be stipulated under applicable order form or agreement issued by the Company
5. Patient Consent for Clinic Measurements
You hereby agree and acknowledge that prior to the performance of any Clinic Measurements, you will receive the applicable Patient’s explicit consent to the collection and processing of the Patient’s personal data by Cnoga as specified in the Privacy Policy.
6. Use Restrictions
There are certain conducts which are strictly prohibited when using the App and Services. Please read the following restrictions carefully. Failure to comply with any of the provisions set forth herein may expose a User to civil and/or criminal liability.
You may not, whether by yourself or anyone on your behalf, unless otherwise explicitly permitted under these Terms: (a) use the App and/or the Services, the Content and/or the Readings for any illegal, immoral, unlawful and/or unauthorized purposes; (b) use the App and/or the Services, the Content and/or the Readings for non-personal or commercial purposes other than for the use of the Services, without the Company’s express prior written consent; (c) interfere with or violate rights to privacy and other rights of other Users and/or Patients, or harvest or collect Personal Information about Users and/or Patients without their express consent, whether manually or with the use of any robot, spider, crawler, any search or retrieval application, or use other manual or automatic device, process or method to access the App and retrieve, index and/or data-mine information; (d) interfere with or disrupt the operation of the App or the servers or networks that host them, or disobey any laws or regulations or requirements, procedures, policies, or regulations of such servers or networks; (e) falsely state or otherwise misrepresent your affiliation with any person or entity, or express or imply that the Company endorses you, your site, your business or any statement you make, or present false or inaccurate information about the App and/or the Services; (f) take any action that imposes, or may impose, an unreasonable or disproportionately large load on our online-platform(s) infrastructure, as determined by us; (g) bypass any measures we may use to prevent or restrict access to the App; (h) copy, modify, alter, adapt, make available, translate, port, reverse engineer, decompile or disassemble any portion of the Content or publicly display, reproduce, create derivative works of, perform, distribute, or otherwise use such Content, other than as permitted under these Terms; (i) copy, distribute, display, execute publicly, make available to the public, reduce to human readable form, decompile, disassemble, adapt, sublicense, make any commercial use, sell, rent, transfer, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to the Company’s proprietary rights, including the Company’s Intellectual Property (as defined below) in any way or by any means, unless expressly permitted in the Terms; (j) make any use of the Content on any other site or networked computer environment for any purpose, or replicate or copy the Content without the Company’s prior written consent, unless required by law or if specifically required for the delivery of your healthcare services to your Patients; (k) create a browser or border environment around the Company Content (no frames or inline linking are allowed); (l) unless otherwise expressly permitted by the Company, sell, license, or exploit for any commercial purposes any use of or access to the App, Services and/or Content; (m) frame or mirror any part of the App without the Company’s prior express written authorization; (n) create a database by systematically downloading and storing all or any of the Content from the App; (o) transmit or otherwise make available in connection with the App any virus, worm, Trojan Horse, time bomb, web bug, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component; (p) distribute, resell or offer the App and/or Services for rent or lease or offer any of the above to the public in any manner, or integrate any of the above within a service of your own, without the prior written consent of the Company; (q) access, or attempt to access, the Services other than through the interface that is provided by the Company, without the prior written consent of the Company; (r) remove or disassociate, from the Content and/or the App and/or the Services any copyright, trademark or other proprietary notices contained in such materials (such as ©,™, or ®); (s) use your Account information in any way that endangers the confidentiality of information; (t) infringe and/or violate any of the Terms; and/or (u) ship, transfer, or export the App into any country, or make available or use the App in any manner, prohibited by applicable laws.
7. Medical Disclaimer
Clinic Measurements require that you provide the Patient with a Device which he/she may then use independently or with the aid of your clinic’s staff at the clinic’s premises. In case of E-care Measurements, the Device shall be operated by the Patient at the Patient’s sole responsibility.
NOTE THAT YOU ARE SOLELY AND FULLY RESPONSIBLE FOR ANY USE OF THE DEVICE IN CLINIC MEASUREMENTS. SUCH USE OF THE DEVICE SHALL ONLY BE MADE IN ACCORDANCE WITH THE APPLICABLE OPERATION MANUAL (WHICH IS INCORPORATED HEREIN BY REFERENCE) AND IS SUBJECT TO THE INSTRUCTIONS AND RESTRICTIONS SET FORTH THEREIN. BE AWARE OF THE DISCLAIMERS APPEARING IN THE APPLICABLE OPERATION MANUAL, INCLUDING THOSE APPEARING UNDER THE HEADINGS OF HEALTH-RELATED INFORMATION RELATING TO ANY INVASIVE ADD-ON COMPONENT.
THE SERVICES ARE NOT A DIAGNOSTIC TOOL. YOU ARE EXPECTED TO USE YOUR OWN JUDGMENT WHEN UTILIZING THE SERVICES.
Additional provisions with respect to use of the Device may be stipulated under applicable order forms or agreements executed with Cnoga.
8. Patient Information Disclaimer
You are solely and exclusively responsible for all your communications (including the uploading of files and documents through the App) and interactions with us and/or with the Patient and/or with any person, organization or entity with whom you may communicate, interact or engage through the use of the App and/or the Services, including, such entities, organizations or individuals (and their administrators) with whom you may choose to share, and authorize them to receive Readings and to conduct analysis on such Readings, and may communicate the analysis back to you.
Please note that while communicating with a Patient, you may upload (via the App) information and documents relating to such Patient, including information that was obtained from third parties. You understand that certain laws may impose obligations with regard to personal health information, including Readings and other information and documents exchanged via the Services, and you agree to provide and receive from third parties, including all Patients, all consent necessary to effectuate the authorizations you provide herein.
CNOGA CANNOT AND DOES NOT ASSUME ANY RESPONSIBILITY FOR THE USE OR MISUSE OF PROTECTED HEALTH INFORMATION OR ANY OTHER INFORMATION TRANSMITTED, MONITORED, STORED, OR RECEIVED BY YOU WHILE USING THE APP AND/OR THE SERVICES.
BY USING THE APP, YOU REPRESENT AND WARRANT THAT YOU CAN UPLOAD, RECEIVE, STORE AND PROCESS SUCH INFORMATION, INCLUDING READINGS, IN FULL COMPLIANCE WITH ANY APPLICABLE PRIVACY LAWS AND REGULATIONS AND THAT YOU PROVIDE AND RECEIVED FROM THIRD PARTIES, INCLUDING PATIENTS, ALL NECESSARY CONSENTS TO RECEIVE AND SHARE THIS DATA WITH THIRD PARTIES SERVICE PROVIDERS YOU SELECT. WE WILL NOT ASSUME ANY LIABILITY IN THIS RESPECT.
9. Intellectual Property Rights
The App, the Content and the Company’s proprietary assets and any and all intellectual property rights pertaining thereto, including, but not limited to, inventions, patents and patent applications, trademarks, trade names, domain names, service marks, copyrightable materials and trade secrets, whether or not registered or capable of being registered (collectively, “Intellectual Property”), are owned by and/or licensed to the Company and are protected by applicable copyright and other intellectual property laws and international conventions. All rights not expressly granted to you hereunder are reserved by the Company and its licensors.
Subject to the terms hereof, Cnoga hereby grants to you, and you accept, a personal, nonexclusive, non-transferable, non-sublicensable and fully revocable limited license (i) to download and use the App on your authorized mobile device that you own or control, solely for the limited purpose of using the App for legitimate use for the benefit of Patients, and for no other purpose, strictly in accordance with the Terms, the applicable Usage Rules (defined below) and applicable law; and (ii) to use the App, the Readings and Content provided therein in accordance with the Terms.
The Terms do not convey to you an interest in or to the Company’s Intellectual Property but only a limited revocable right of use in accordance with the Terms. Nothing in the Terms constitutes a waiver of the Company’s Intellectual Property under any law.
To the extent you provide any feedbacks, comments or suggestions to Cnoga (“Feedback“), Cnoga shall have an-exclusive, royalty-free, fully paid up, worldwide, perpetual and irrevocable license to incorporate the Feedback into any Cnoga current or future products, technologies or services and use same for any purpose, all without further compensation to you and without your approval. You agree that all such Feedback shall be deemed non-confidential. Furthermore, you warrant that your Feedback is not subject to any license terms that would purport to require Cnoga to comply with any additional obligations with respect to any Cnoga’s current or future products, technologies or services that incorporate any Feedback.
If Cnoga supplies to you any updates, upgrades and any new versions of the App (“Updates“) according to its then current policies, it may include automatic updating or upgrading of the App, with or without any additional notice to you. You hereby permit Cnoga to deliver these Updates to you and install them automatically on your device, as part of your continued use of the Services. In the event that such Updates must be manually updated or upgrade by you, then you will be required to download such Updates. If you do not follow Cnoga’s request to update the App to the most current version then Cnoga may not be able to provide you with the Services. These Terms will govern any such Updates, unless they are accompanied by a separate written license agreement which will prevail, and all references herein to the App shall include such Updates. For clarity, Cnoga has no obligation to provide Updates.
10. Trademarks and Trade Names
All marks and logos and all other proprietary identifiers used by the Company in connection with the App, Devices and/or Services (“Company Trademarks“) are all trademarks, service marks and/or trade names of the Company, whether or not registered, including, without limitation, TensorTip®CoG Combo Glucometers, TensorTip® MTX Matrix, TensorTip® VSM Vital Sign Monitor. All other trademarks, service marks, trade names and logos which may appear on the App and/or Service belong to their respective owners (“Third Party Marks“). No right, license, or interest to the Company Trademarks and the Third Party Marks is granted hereunder, and you agree that no such right, license, or interest may be asserted by you with respect thereto and therefore you will avoid using any of those marks, except as permitted herein.
11. Special provisions relating to Third Party Components
The App and/or Services may use or include third party software, files and components that are subject to open source and third party license terms (“Third Party Components“). Your right to use such Third Party Components as part of, or in connection with the App and/or Services is subject to any applicable acknowledgements and license terms accompanying such Third Party Components, contained therein or related thereto. If there is a conflict between the licensing terms of such Third Party Components and these Terms, the licensing terms of the Third Party Components shall prevail in connection with the related Third Party Components. These Terms do not apply to any Third Party Components accompanying or contained in the App and/or Service and Cnoga disclaims all liability related thereto. You acknowledge that Cnoga is not the author, owner or licensor of any Third Party Components, and that Cnoga makes no warranties or representations, express or implied, as to the quality, capabilities, operations, performance or suitability of Third Party Components. Under no circumstances shall the App and/or Services or any portion thereof (except for the Third Party Components contained therein) be deemed to be “open source“ or “publicly available“ software.
12. Availability
The App’s and the Services’ availability and functionality depend on various factors, such as software, hardware and the Company’s service providers and contractors. The Company does not warrant or guarantee that the App and/or the Services will operate at all times without disruption or interruption, or that they will be immune from unauthorized access or error-free.
13. Termination of these Terms
These Terms shall remain in effect until terminated as set forth herein. Your failure to comply herewith shall terminate your license and these Terms. In the event of your failure to comply herewith we may immediately (temporarily or permanently) limit, suspend or otherwise terminate, your Account, and your access to the App without notice. Without limiting the generality of the foregoing, we may terminate or suspend your Account if we believe in our sole discretion that any of the following events occurred: (a) there is a threat to the security or integrity of your Account, our network or our servers; (b) suspension or termination is needed to protect the rights (including without limitation, privacy rights), property or safety of the Company, Users, or the public; (c) we have reasonable grounds to suspect that you do not meet the eligibility requirements specified in Section 1 above; (d) you are using the Services in order to directly compete Cnoga; (e) you have violated any of these Terms; and/or (f) we are required to by law.
If you wish to terminate these Terms in accordance with the conditions stipulated in the PO, and if no conditions are stated therein you may terminate these Terms at any time by closing your Account, uninstalling our App and stopping your use of our Services and this will be your sole remedy in such circumstances.
Upon termination of these Terms: (i) the license and all other rights granted to you hereunder will automatically terminate; (ii) you must immediately cease all use of the App and Services, delete and destroy all copies of the App in your possession or control (and to certify such action to Cnoga, if required by it), and (ii) the provisions of these Terms that, by their nature and content must survive the termination of these Terms in order to achieve the fundamental purposes of these Terms shall so survive. Without limiting the generality of the forgoing, the Medical Disclaimer, Patient Information Disclaimer, Intellectual Property, General Disclaimer of Warranties, Limitation of Liability, Indemnification and General sections will survive the termination of the Terms.
We may, but are not obligated to, provide you a notice in the event of termination or suspension of your Account. During the suspension period, you will not have the ability to use or access your Account. In the event that we determine, in our sole discretion, that the reason for suspension of access to your Account has been resolved, we will restore access to your Account.
14. Privacy Policy
We respect your privacy and are committed to protect the information you share with us. We believe that you have a right to know our practices regarding the information we collect when you connect to, access or use the App and/or Services. Our policy and practices and the type of information collected are described in detail in our Privacy Policy (available at [http://cnogacare.co/cnoga-privacy-policy/], which is incorporated herein by reference. You agree that the Company may use Personal Information that you provide in accordance with the Privacy Policy. If you intend to use the Services and/or to connect to, access or use the App you must first read and agree to the Privacy Policy.
15. Usage Rules
Since you may be downloading the App from a third party platform, service provider or distributor (“Platform Provider“) your use of the App may also be governed by usage rules which the Platform Provider may have established and which relate to your use of the App (“Usage Rules“). Certain Usage Rules are described below, but other Usage Rules may apply and it is your responsibility to determine what other Usage Rules are applicable to your use of the App. You undertake to comply with all the applicable Platform Provider’s Usage Rules and the Usage Rules applicable to your use of the App are incorporated herein by reference. In the event of a conflict between the Terms and the terms of any applicable Usage Rules, which relates solely to the Platform Provider’s representations, warranties, restrictions on use of the App, obligations, limitation of liability (to the extent applicable to the Platform Provider) and/or other provisions that impose any responsibility on the Platform Provider, the terms of the applicable Platform Provider’s Usage Rules shall prevail. You represent that you are not prohibited by any applicable laws or Usage Rules from downloading and/or using the App. Any download and/or use of the App by anyone prohibited by any applicable laws or Usage Rules from downloading and/or using the App is expressly prohibited.
Apple Inc
The following applies to you if you downloaded the App from the Apple App Store (“iTunes-Sourced Software“): You acknowledge and agree that (i) the license granted herein is limited to a non-transferable license to use the iTunes-Sourced Software on an iOS device that you own or control, (ii) these Terms are solely between you and the Company, not Apple Inc. (“Apple“), and that Apple has no responsibility for the iTunes-Sourced Software or content thereof, (iii) your use of the iTunes-Sourced Software must comply with Usage Rules established by Apple, including those set forth in the App Store Terms of Service effective as of the date you enter into these Terms, and (iv) Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the iTunes-Sourced Software.
In the event of any failure of the iTunes-Sourced Software to conform to any applicable warranty, you may notify Apple, and Apple will refund you the purchase price you paid, if any, for the iTunes-Sourced Software. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the iTunes-Sourced Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms of Use and any law applicable to the Company as provider of the App.
The Company and you acknowledge that the Company, and not Apple, is responsible for addressing any claims relating to the iTunes-Sourced Software or your possession and/or use thereof, including, but not limited to: (i) product liability claims; (ii) any claim that the iTunes-Sourced Software fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
You acknowledge that, in the event of any third party claim that the iTunes-Sourced Software or your possession and use thereof infringes that third party’s intellectual property rights, the Company, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim. You acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms of Use, and that, upon your acceptance of these Terms of Use, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you as a third party beneficiary thereof.
16. GENERAL DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT LEGALLY PERMISSIBLE, THE APP, THE SERVICES, THE CONTENT AND THE THIRD PARTY COMPONENTS ARE PROVIDED ON AN “AS IS“ AND “AS AVAILABLE“ BASIS, AND CNOGA AND ITS VENDORS, INCLUDING CNOGA’S AND SUCH VENDORS’ OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, SUBSIDIARIES, LICENSORS, AGENTS AND SUPPLIERS (“COVERED PARTIES“) DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF USE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. YOU MAY HAVE ADDITIONAL CONSUMER RIGHTS UNDER YOUR LOCAL LAWS THAT THESE TERMS CANNOT CHANGE.
IN ADDITION TO OTHER DISCLAIMERS CONTAINED IN THESE TERMS, AND UNLESS OTHERWISE STATED IN THE APPLICABLE ORDER FORM OR AGREEMENT, WE DO NOT WARRANT (I) THAT THE USE AND OPERATION OF THE APP OR SERVICES IS OR WILL BE SECURE, TIMELY, ACCURATE, COMPLETE, UNINTERRUPTED, WITHOUT ERRORS, OR FREE OF VIRUSES, DEFECTS, WORMS, OTHER HARMFUL COMPONENTS OR OTHER PROGRAM LIMITATIONS, (II) THAT WE WILL CORRECT ANY ERRORS OR DEFECTS IN THE APP AND/OR SERVICES, (III) THAT THE APP WILL BE INTEROPERABLE OR COMPATIBLE WITH YOUR MOBILE DEVICE, OTHER SOFTWARE, HARDWARE, OR ANY EQUIPMENT, AND WE ARE NOT RESPONSIBLE FOR ANY LOSSES SUFFERED RESULTING FROM INTEROPERABILITY OR COMPATIBILITY PROBLEMS, AND/OR (IV) MAKE ANY REPRESENTATION REGARDING THE USE, INABILITY TO USE OR OPERATE, OR THE RESULTS OF THE USE OF THE APP AND/OR CONTENT (INCLUDING THAT THE RESULTS OF USING THEM WILL MEET YOUR REQUIREMENTS). THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE USE OF THE APP AND/OR SERVICES, INCLUDING BUT NOT LIMITED TO THEIR AVAILABILITY, RELIABILITY OR QUALITY, AND IT IS NOT AND SHALL NOT BE RESPONSIBLE FOR ANY ERROR, FAULT OR MISTAKE RELATED TO ANY CONTENT AND INFORMATION DISPLAYED WITHIN THEM.
THE SERVICES DO NOT AND CANNOT REPLACE PROFESSIONAL MEDICAL ADVICE. THE SERVICES ARE NOT A REMOTE DIAGNOSTIC TOOL. ANY DECISION MADE OR ACTION TAKEN BY YOU BASED ON THE SERVICES OR ITS OUTPUTS ARE AT YOUR SOLE RESPONSIBILITY AND LIABILITY.
WE ARE NOT RESPONSIBLE AND HAVE NO LIABILITY FOR ANY HARDWARE, SOFTWARE, OR OTHER ITEM OR SERVICE PROVIDED BY ANY PERSON OR ENTITY OTHER THAN THE COMPANY.
WE ARE NOT RESPONSIBLE FOR ANY CONSEQUENCES TO YOU OR OTHERS THAT MAY RESULT FROM TECHNICAL PROBLEMS (INCLUDING WITHOUT LIMITATION IN CONNECTION WITH THE INTERNET SUCH AS SLOW CONNECTIONS, TRAFFIC CONGESTION, OVERLOAD OF SERVERS, DELAYS OR INTERRUPTIONS) OR ANY TELECOMMUNICATIONS OR INTERNET PROVIDERS.
YOU AGREE THAT USE OF THE APP, THE SERVICES AND/OR THE CONTENT CONTAINED THEREIN IS ENTIRELY AT YOUR OWN RISK.
INASMUCH AS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS AS SET FORTH HEREIN, THE FULL EXTENT OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY.
17. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, IN NO EVENT SHALL THE COMPANY, INCLUDING THE COVERED PARTIES, BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION, LOSS OF GOODWILL, PROFITS OR DATA AND BUSINESS INTERRUPTION), UNDER ANY LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, CONTRACT, NEGLIGENCE, TORT OR STRICT LIABILITY), RESULTING FROM OR IN CONNECTION TO THE APP, THE SERVICES AND/OR THE CONTENT, YOUR USE OR INABILITY TO USE THEM OR THEIR FAILURE TO PERFORM AS REPRESENTED OR EXPECTED, ANY OTHER ACT OR OMISSION OF CNOGA OR ANY OF THE COVERED PARTIES, BY ANY OTHER CAUSE WHATSOEVER; OR BASED UPON BREACH OF WARRANTY, GUARANTEE OR CONDITION, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT, OR ANY OTHER LEGAL THEORY, REGARDLESS OF WHETHER THE COMPANY OR ANY OF THE COVERED PARTIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM ANY TRANSACTION OR ENGAGEMENT BETWEEN YOU AND ANY THIRD PARTY OR FOR ANY INFORMATION PROVIDED BY OR ANY THIRD PARTY.
IN ANY CASE, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING AND TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, CNOGA AND THE COVERED PARTIES’ TOTAL AGGREGATE LIABILITY FOR ALL DAMAGES OR LOSSES WHATSOEVER ARISING HEREUNDER OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE APP, SERVICES OR CONTENT SHALL BE LIMITED TO ONE HUNDRED DOLLARS (U.S.$100).
INASMUCH AS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS AS SET FORTH HEREIN, THE FULL EXTENT OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY.
18. Indemnification
You agree to defend, indemnify and hold harmless Cnoga and the Covered Parties from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney’s fees) arising from: (i) your use, misuse of, inability to use and/or activities in connection with the App, Services and/or Content; (ii) your violation of any of these Terms; (iii) your violation of any third party rights, including without limitation any Patient’s rights, and intellectual property rights or privacy right of such third party in connection with your use of the App and/or Services; (iv) any damage of any sort, whether direct, indirect, special or consequential, you may cause to any third party with relation to your misuse of the App and/or Services. It is hereby clarified that this defense and indemnification obligation will survive the termination of these Terms.
Without derogating from the foregoing, we reserve the right to assume the exclusive defense and control of any matter which is subject to indemnification by you, which will not excuse your indemnity obligations hereunder and in which event you will fully cooperate with us in asserting any available defense. You agree not to settle any matter subject to an indemnification by you without first obtaining our prior express written approval.
19. Changes to the Terms
Cnoga may at its sole discretion, change the Terms from time to time, including the Privacy Policy or any other policies incorporated thereto, so please re-visit this page frequently. In case of any material changes, we will make reasonable efforts to post a clear notice in the App and/or send you an e-mail (to the extent that you provided us with such e-mail address) regarding such change. Such material changes will take effect seven (7) days after such notice was provided on our App or sent via e-mail, whichever is earlier. Otherwise, all other changes to these Terms are effective as of the stated “Last Revised“ date and your continued use of the App on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.
20. General
(a) These Terms constitute the entire terms and conditions between you and the Company relating to the subject matter herein and supersede any and all prior or contemporaneous written or oral agreements or understandings between you and the Company, (b) any claim relating to the App, the Content or the Services or the use thereof will be governed by and interpreted in accordance with the laws of the State of Israel, without reference to its conflict-of-laws principles and the United Nations Convention Relating to a Uniform Law on the International Sale of Goods may not be applied, (c) any dispute arising out of or related to the App, the Content or the Services will be brought in, and you hereby consent to exclusive jurisdiction and venue in, the competent courts of Tel-Aviv District, Israel. You agree to waive all defenses of lack of personal jurisdiction and forum non-convenience and agree that process may be served in a manner authorized by applicable law or court rule. Notwithstanding the foregoing, Cnoga may seek injunctive relief in any court of competent jurisdiction, (d) these Terms do not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the parties hereto, (e) no waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof, (f) YOU ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE APP, THE CONTENT AND/OR THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED, (g) if any provision hereof is adjudged by any court of competent jurisdiction to be unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect while most nearly adhering to the intent expressed herein, (h) you may not assign or transfer these Terms (including all rights and obligations hereunder) without our prior written consent and any attempt to do so in violation of the foregoing shall be void. We may assign or transfer these Terms without restriction or notification, (i) no amendment hereof will be binding unless in writing and signed by Cnoga, (j) the parties agree that all correspondence relating to these Terms shall be written in the English language; and (k) Cnoga will not liable for any delay or failure to provide the App and/or Services resulting from circumstances or causes beyond the reasonable control of Cnoga (i.e. force majeure).
21. Contact Information
If you have any questions (or comments) concerning the Terms, you are most welcome to send us an e-mail to the following address, and we will make an effort to reply within a reasonable timeframe: support@cnoga.com.